7c76's Privacy Policy
Your personal information is completely safe with us. This policy clearly explains what information is collected, why it is collected, and how it is used and stored.
Introduction to the Privacy Policy
7c76 is a trusted online gaming platform for players in Bangladesh. Protecting the privacy and security of the personal information you provide while using our services is one of our top priorities. This Privacy Policy ("Policy") will tell you what types of information we collect, why we collect it, how it is used, who it may be shared with, and what rights you have.
This Policy applies to all users who visit the 7c76 website, create an account, or use any of our services. We may update this Policy from time to time, and you will be notified before any such changes take effect.
What Information We Collect
Information You Provide Directly
When you create an account on 7c76 or use our services, you voluntarily provide the following information:
- Full name and date of birth (for age verification — only for users aged 21 or older)
- Email address and mobile number
- Password (stored in encrypted form, never in readable form)
- Payment information: bKash, Nagad, Rocket, or Upay account numbers, or relevant bank account details
- Identity verification documents (photo of national ID card or passport, where applicable)
- Communication content in the case of support requests
Automatically Collected Information
Some information is collected automatically when you visit our site:
- IP address and device type
- Browser and operating system information
- Time of entry and exit from the site, and session duration
- Which pages were visited and how long was spent on them
- Referral source (which link or search engine you came from)
- Information obtained from cookies and similar tracking technologies
Transaction and Gaming Activity Information
We store the following for account management and security purposes:
- Deposit and withdrawal history and amounts
- Game play history, bet amounts, and results
- Records of bonus claims and wagering progress
- Account balance change logs
Purposes for Using Your Information
7c76 uses your information only for legitimate and specific purposes. These are outlined in detail below:
| Purpose | Description |
|---|---|
| Account Management | For creating accounts, verifying login, recovering passwords, and updating profiles. |
| Payment Processing | To securely process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers. |
| Identity Verification | To meet anti-money laundering (AML) policy requirements and age verification obligations. |
| Security and Fraud Prevention | To detect unusual activity and protect your account from unauthorized access. |
| Customer Support | To resolve your questions and complaints, and to provide assistance via live chat and email. |
| Responsible Gaming | To identify signs of problematic gaming behavior and provide support. |
| Service Improvement | To analyze user experience and improve the platform and add new features. |
| Marketing Communications | Only with your consent, to inform you about offers, bonuses, and updates (you can opt out at any time). |
Information Sharing Policy
Sharing Information with Third Parties
7c76 never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared in the specific circumstances below:
- Payment processors: Payment service providers such as bKash, Nagad, Rocket, and Upay receive the minimum information necessary to complete transactions.
- Technology partners: Technology companies that help operate our platform work under strict confidentiality agreements.
- Legal obligations: We are required to comply with valid orders from government or legal authorities.
- Fraud prevention: In cases of serious fraud, cooperation with relevant investigative bodies may occur.
Each third-party partner operates under its own privacy policy and is bound by a legal agreement with 7c76.
Cookies and Tracking Technologies
Types and Use of Cookies
Various types of cookies are used on the 7c76 website. Cookies are small text files stored in your browser that improve your experience using the site:
- Essential cookies: These cookies are necessary for the basic operation of the site — maintaining login sessions, security protection, and so on. They cannot be disabled.
- Functional cookies: Used to remember your preferences and settings, such as language and display preferences.
- Analytics cookies: For understanding patterns of site use and improving services.
- Performance cookies: For monitoring page loading speed and overall performance.
You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not work properly.
Data Security Measures
Technical Security
7c76 uses industry-standard technology to protect your information:
- SSL/TLS encryption on all data transfers
- Passwords stored using strong hashing algorithms
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Sensitive database encryption
Organizational Security
Alongside technology, we also take organizational measures:
- Only authorized personnel have access to personal information
- Regular privacy and security training for staff
- Confidentiality agreements with all third-party partners
- A rapid response plan in the event of a data breach
- Regular internal reviews of operations
Your Data Rights
As a 7c76 user, you have important rights over your own personal information. Your rights are set out in detail below:
Your Rights
- Right of access: The right to know what information we hold about you. Upon request, we will provide you with a summary.
- Right to rectification: You have the right to have any of your information corrected if it is inaccurate or incomplete.
- Right to erasure: In certain circumstances you may request that your information be deleted. However, some information may be required to be retained for a specified period for legal or regulatory reasons.
- Right to restrict processing: You may request that use of your information be limited for specific reasons.
- Data portability: The right to receive the information you have provided in a structured, common format.
- Right to object: The right to object to your information being used for specific purposes, particularly in the case of marketing communications.
- Withdrawal of consent: You may withdraw any permission given on the basis of consent at any time. Withdrawal will affect future processing, not prior lawful processing.
To exercise any of these rights, contact us at: [email protected] — our team provides assistance 24/7 in both Bengali and English.
Data Retention Period
How Long Information Is Kept
7c76 does not retain any information beyond the period necessary. The general guidelines are:
- Account information: Retained for as long as the account is active, and for a specified period after account closure to meet legal requirements.
- Financial transaction records: Retained for the period required under financial regulations.
- Communication records: Customer support messages are kept for a reasonable period for resolution and quality assurance purposes.
- Technical logs: Kept for a limited period for security and troubleshooting purposes.
- Identity verification documents: Retained for the period necessary to meet legal obligations.
Once the retention period has passed, information is securely deleted or anonymized.
Special Provisions and Conditions
Protection of Minors
7c76's services are for users aged 21 or older only. We do not knowingly collect any personal information from minors. If a person registers using a false age and this is subsequently confirmed, their account will be immediately closed and the collected information will be deleted.
Transfer of Information Abroad
In some cases your information may be processed or stored on servers located outside Bangladesh. Whenever this occurs, we ensure that the same standard of security protection is in place at that location and that all relevant legal requirements are met.
Policy Changes and Updates
7c76 may update this Privacy Policy from time to time. In the case of important changes:
- We will clearly state the update date on the website.
- Registered users may be notified by email for significant changes.
- Continuing to use the site after a revised policy is published will be considered acceptance of the new policy.
- You can view the latest version of the policy on this page at any time.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, 7c76's support team is always ready to help. We take every request seriously.
Support Contact Channels
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24/7 Live Chat: Talk to our support team directly on the website in Bengali or English — any time, any day.
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Email: [email protected] — Send any privacy-related requests or complaints to this address.
When we receive a request to exercise your privacy rights, we will try to resolve it as quickly as possible and within the timeframe required by applicable law.
7c76 gives the highest importance to protecting your privacy and personal information. All our operations are conducted on the basis of fair play and SSL encryption. Your trust is our greatest asset.